Concierge

You can obtain a price quotation for your flight by writing to handling@eccelsa.com

Can I land in Olbia at any time? Is Eccelsa Aviation open 24 hours?

Please note Eccelsa Aviation's official opening times are from 07:00 to 22:00 local time. However, should you need to operate a flight outside those hours, you can apply for an opening times extension at handling@eccelsa.com

Parties and services affected by the opening time extension include, but are not limited to:

. Tower control
. Police controls
. Custom controls
. Security personnel
. Fire and rescue support
. 10ha apron night-time lighting
. Passenger terminal lighting and air-conditioning
. Operation personnel
. Linesmen
. All ground handling and extra-handling service availability except for fuel

The extension of Eccelsa Aviation opening times entails a charge for every hour or fraction of hour after 22:00 or prior to 07:00 as most appropriate.

Please find below the cost per hour, or fraction of hour, relative to aircraft MTOW:

€ 250,00
Up to 10 Tons

€ 400,00
Between 11 and 50 Tons

€ 550,00
Between 51 and 179 Tons

€ 750,00
Over 179 Tons

For terms and conditions please check relevant section in our handling charges leaflet.

Ordering your catering might be tricky. If you’ve been working in the private aviation sector for some time you probably know by experience that simply sending your order might not be enough. 

Here are a few tips on how to get the max out of your catering order in Olbia: 

1. Send your order for a price quotation first. This way you’ll know if your budget allows for an extra entrèe or an extra dessert.

2. Get in touch with the catering manager Luisella Murgia or the Chef Executive Tommaso Perna to explain special requests such as freshly baked pastries in the morning, a particular presentation of a fish platter, or recommended wine options for your meal.

3. Indicate portions when asking for items such as sandwiches, canapés or mini-pastries. The Menu specifies how many items per portion. Avoid ordering by "foil", "large foil", or "tray".

4. Indicate portions for pasta dishes. The same applies to soups and sauces, vegetables and berries.

5. Always include dry ice in your order when ordering ice-cream, sorbets or profiterols and specify how many pieces or kilograms you need.

6. Always specify which food you need in foils for oven cooking/re-heating or expressely state that you’ll be using a microwave.

7. If you’re leaving your china dishes to have the food delivered on them, please ask to meet a catering representative on arrival to make sure they understand your order clearly.

As a general rule, it is usually recommended that you speak with the catering manager Luisella Murgia, especially if it’s the first time you are placing an order and you think you’ll be placing future orders as well. Nothing replaces a meaningful personal interaction if you intend to build a successful business relationship.

Eccelsa Aviation has the safety of its customers at heart. In this paragraph you will learn which types of food are high-risk foods, the temperature danger zone, which process is required by appointed catering suppliers to guarantee food safety, and the food items you may carry with you on board.

FOOD SAFETY WHEN COOKING
The cooking of food is as important as the way is is prepared and stored. In general Eccelsa Aviation requires that food be cooked to a temperature of at least 75°C or hotter. When food is cooked, it should either be eaten promptly, kept hotter than 65°C, or cooled, covered and stored in a fridge or freezer.

RESTAURANT vs INFLIGHT CATERING
The main difference between a Restaurant and an In-Flight Catering is that for the latter the food is not consumed right after cooking. As described later, food needs to be treated in a very special way to avoid bacteria proliferation.

HIGH-RISK FOODS
Food poisoning bacteria grow more easily on some foods than others. High-risk foods include:

- Raw and cooked meat, including poultry such as chicken and turkey, and foods containing these, such as casseroles, curries and lasagne
- Dairy products such as custard, and dairy-based desserts like custard tarts and cheesecake
- Eggs and egg products such as quiche
- Smallgoods such as hams and salamis
- Seafood, such as seafood salad, patties, fish balls, stews containing seafood and fish stock
- Cooked rice and pasta
- Prepared salads like coleslaw, pasta salads, and rice salads
- Prepared fruit salads
- Ready to eat foods including sandwiches, rolls, and pizza that contain any of the food above.

TEMPERATURE DANGER ZONE
High-risk foods are carefully kept out of the 'temperature danger zone' of

between 5°C and 65°C. In fact, Eccelsa Aviation's certified catering service - in compliance with civil aviation regulation - blast chills all cooked food.

BLAST CHILLING
Blast chilling means that the temperature in the centre of foods is lowered from +70°C to +3°C as quickly as possible. Blast chilling of cooked food not only prevents bacteria proliferation but also prolongs product conservation time and results in succulent food that, after regeneration, will have all the flavour of a freshly cooked product.

Uncooked food such as sandwiches are stored immediately after preparation at a temperature of 3°C.

All food is stored in specific sealed heat-isolating boxes that are kept at controlled temperature until on-board delivery.

SECURITY CONTROLS
After 9/11 security measures, including controls on catering, have been strongly intensified. Food not originating from certified catering services - i.e. catering companies who undergo detailed, specific and continuous scrutiny by competent authorities - is checked thoroughly oftentimes to the detriment of its integrity and might even be prevented from passing security controls altogether.

GUARANTEED ON-BOARD DELIVERY
To guarantee that food is delivered to your aircraft intact and safe, Eccelsa Aviation recommends using certified catering services only.

In Olbia there is currently only one officially certified catering service - Cortesa Inflight Catering. It is Eccelsa Aviation's appointed catering supplier.

IS THERE ANY FOOD AT ALL THAT I CAN CARRY WITH ME ON BOARD?
Yes, there is. You may carry with you any whole, unprepared food for which you can attest its origin, for instance by means of purchase receipt. Whole fruit bought at a local supermarket is a good example.